Much as health insurance providers were nimble in navigating the arrival of this virus, they must be nimble through our return to “normalcy.” In a statement from the America’s Health Insurance Plans (AHIP) Board of Directors, the authors detail methods to re-open our healthcare system safely and efficiently.

Both patients and clinicians will be impacted by the country’s transition to a re-opened economy and healthcare system. Here are a few highlights of the changes that healthcare enrollees can expect:

  • Resuming Approved Surgeries and Procedures Prior to the National Emergency Declaration (March 13, 2020): For surgeries and procedures that were pre-authorized and approved but subsequently postponed due to COVID-19, health insurance providers will implement grace periods to extend the approvals.
  • Encouraging Resumption of Routine and Preventive Care: As the health care system re-opens, health insurance providers will promote and encourage members to catch up on preventive and routine care deferred due to COVID-19. 
  • Promoting Continued Widespread Adoption and Use of Telemedicine and Additional Efforts to Build System Capacity with Adequate Supplies: Health insurance providers are committed to partnering with hospitals, physicians, nurses, and other health care workers to continue the accelerated adoption and use of innovative technologies, such as telemedicine, where appropriate to enhance access and capacity and meet the needs of patients.

While the list above is not exhaustive, it paints a picture of the quick action that providers are taking. You can check out the full statement and how you may be impacted here.